PuroClean of Alexandria, VA takes pride in the ability to respond quickly to water damage problems and emergencies in Alexandria, VA and surrounding areas. We respect that water damage can be caused by all sorts of issues ranging from leaky faucets to something more serious like frozen or burst pipes. Your home is in good hands with our certified and trained technicians. Our goal here at PuroClean of Alexandria, VA is to prevent any further problems and avoid the risk of mold that could affect the structure of your property. Don’t wait to contact us anytime at (703) 719-2828.

Expert Water Damage Restoration in Alexandria

PuroClean QuickDry System™

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

• A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
• The removal of standing water.
• The application of specialized drying equipment.
• Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

The Water Removal Process

The PuroClean of Alexandria, VA has technicians that are IICRC certified that will ensure the water damage that is both visible and invisible is restored, while respectfully caring for your property and belongings.

Mold and Odor Removal

Water losses not handled and dried down quickly can lead to secondary damage such as microbial growth, as well as cause structural components to lose their integrity, potentially impact indoor air quality, and may ultimately result in compromised occupant health issues. PuroClean’s IICRC certified technicians follow industry best practices to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been established, they will implement engineering controls and containment to prevent cross-contamination to unaffected sections of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

• The removal of compromised materials and contents per industry standards.
• A thorough cleaning using HEPA air filter devices and HEPA vacuums.
• A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

A lot of people use bleach to clean mold; however, this is an ineffective method as bleach doesn’t kill the spores; it only bleaches them. PuroClean’s goal is to return your property to a clean and safe condition.

Odors are an indicator that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your home or business, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: PuroClean of Alexandria, VA strives to practice transparency in all its work to ensure all parties are fully aware and confident in making decisions. Throughout the Alexandria, VA water damage repair process, we will ensure that you and your insurance provider understand what is happening, what to expect, and what can be done.

It is our goal to support you with as much kindness and little disruption to your everyday routine, because we respect the trauma you are experiencing. PuroClean of Alexandria, VA can be counted on to respond to your Alexandria, VA water damage emergency urgently and sensitively 24 hours a day, 7 days a week, and to act with professional speed and kindness to salvage your home.

We will stay in touch with you and your insurance broker throughout the whole process to keep you updated on our progress. Our advanced cleaning equipment is used by our certified technicians to precisely measure the extent of water damage and completely restore your property by removing visible and invisible water damage.

Comprehensive Water Damage Services in Alexandria, VA by PuroClean

Water Damage Assessment:

• Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
• The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Emergency Water Extraction in Alexandria, VA

To extract the standing water from your home or business, we start by using strategically placed commercial grade water removal equipment that expeditiously eliminates the water.

• The first step calls for immediate water removal through our advanced water pumps. Once the water is removed, all damaged items and materials will be removed and stored or discarded.
• Once completed, the equipment will be removed and the water will be disposed of off-site by PuroClean’s technicians.

Dehumidification & Drying

Once all areas requiring this process have been identified, the areas are isolated and prepped for drying and dehumidification.

1. Your belongings and upholstery need to be moved to make sure the process can be completely performed.
2. PuroClean technicians will place industrial air movers, focusing on the most affected areas. The most highly affected areas will be the focus, and hidden moisture will be removed by the machines. These powerful air movers are very loud.
3. During our dehumidification process, the moisture is pulled into the air by the air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. PuroClean technicians dispose of the water that was removed in a different location.
4. To ensure that everything is drying, your PuroClean technician will closely monitor moisture levels. Once moisture levels are back to normal, any removed items will be placed back to their original locations.

Complete Cleaning and Sanitization Post-Water Damage

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

• Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
  
• To properly repair the affected carpet, where needed, your furniture may require repositioning.
• Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
• Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

Water Damage Do’s and Don’ts

Although the repair of water damage in Alexandria, VA is a high priority, safety of our customers and technicians is our most important goal. The following tips will help reduce risk of suffering setbacks due to a heavy rain, flood, roof leaks or faulty plumbing or AC units; regardless of whether you are mitigating or restoring water damage.

What To Do:

• Shut Off Your Water: Shut down your home’s water source and call a plumber for repairs.
• Be Cautious: Floors may be slippery so be sure to watch your step. Also, watch for trip and fall hazards as well as for any exposed electrical wires.
• Water removal: Mop as much water as possible. In cool weather, open windows to help speed up the drying process and in hot weather, only if it’s safe to do so, switch on your A/C.
• Upholstery should be propped up: Any loose cushions and upholstered furniture should be propped up in a dry place.
• Deal with Area Rugs and Obstacles: Remove any area rugs and pick up any items that are sitting on the floor.
• Dry Storage Containers: Storage containers like wet suitcases and storage boxes should be opened and dried in the sunlight if at all possible.
• Protect Valuables: Move paintings and other art to a safe, dry place.
• Dry Wet Clothing: Quickly dry any damp garments. Hang leather goods and furs to dry at room temperature.
• Protect Furniture: Put aluminum foil or plastic wrap underneath furniture legs on wet carpeting. Open (but do not force) drawers and cabinet doors to dry out interiors.
• Contact PuroClean ASAP: Call PuroClean of Alexandria, VA. Experienced technicians highly trained in Alexandria, VA water damage are waiting to come to you.

Do Not Do:

• Don’t operate a vacuum cleaner: DO NOT USE your regular household vacuum cleaner. You can use a wet vac or wet/dry vac that is created to handle water cleanup.
• Don’t mess with electrical outlets: DO NOT plug or unplug any electrical cords or outlets and don’t touch anything that is plugged in.
• Don’t use electrical appliances: DON’T touch or operate any electrical appliances, such as televisions, computers, radios, fans, or anything that may be hooked to electric power – and ESPECIALLY while standing on any wet floor, regardless of the material.
• Don’t turn up the heat: keep interiors as cold as possible, as mold grows in heat and moisture.

Frequently Asked Questions about Water Damage Restoration in Alexandria

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Alexandria, VA are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (703) 719-2828.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (703) 719-2828 for a free estimate of our water damage restoration services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.